If you have any questions about shipping, please contact our customer service department at:
Email: [email protected]
We offer shipping with the following service providers: DHL, DPD, Hermes or UK Post (Select the shipping provider that suits you best at checkout.)
● For cash on delivery payments, shipment will take place within 2–5 working days after order confirmation.
● When paying by credit card, we will dispatch within 2–5 working days after receipt of payment.
● The standard delivery time is approximately 5–8 working days.
● Delivery delays may occur due to COVID-19, traffic conditions or extreme weather conditions.
● Delivery times may vary during holiday periods (e.g. Christmas, Easter, summer holidays).
● Cancellations are no longer possible after dispatch.
● Delivery may be delayed in the event of an unexpectedly high volume of orders or a temporary stock shortage.
● If the delivery cannot be made due to incomplete address details or prolonged absence, the parcel will be returned to us.